From Success to Success

The Seattle Seahawks surprised many football pundits over a week ago when they beat the New Orleans Saints in a Wild Card game, winning a berth in the playoffs. They played over their heads, behind their veteran quarterback Matt Hasselback, who had a career-defining kind of day. As a lifelong Bears fan, I was hopeful that after the Seahawks’ efforts and emotional high last week, they would suffer a letdown and play badly. I was not disappointed. Yesterday at Soldier Field in Chicago they took a beating by the Bears who ended their season. Lovie’s Bears played really well, and Seattle didn’t have enough gas left in their tank to rise to the challenge.

Corporate leaders are responsible for managing their teams in a way that encourages a string of successes. It’s important to celebrate and acknowledge wins earned by individuals and groups, but there must be a calculated focus in how this is accomplished…with an eye on cranking up for the next challenge. Played correctly, the momentum from one success is fodder for the next.

First… The team culture should include a group understanding of their purpose and long term goals. Each individual should believe in where the team is headed, and be able to visualize and articulate what success would be.

Second… When important successes are realized, take time to celebrate. Recognize the specific achievements of the team and individuals – loudly and publicly. Thank them for their work. Be sure that the “Powers That Be” are aware of what has been accomplished and its contribution to larger corporate goals.

Third… Stop patting yourselves on the back and dissect your success. Discuss it, analyze it, and criticize each step. Acknowledge where you could have done more/better. Counsel individuals that didn’t carry their weight during the project, and ask for greater effort next time. Make this motivating.

Fourth… Plan how to take the skills and experience of the team and apply them to the next challenge. Define and document what success will look like. Set new goals. Make sure people know what is expected of them. Cheer them on their way to their next celebration.

Don’t forget to provide leadership along the way. The best coaches are able to change the game plan during halftime if the original game plan is going awry. Be flexible and adapt quickly to changes. Recognize your “Player of the Game” and find a way to make the most of their skills while they are hot.

Now get out there and win one for the Gipper.